Help & Saree Care
Frequently Asked Questions
Everything you need to know about our saree collections, WhatsApp ordering, and caring for your fabrics.
1. How do I order a saree on WhatsApp?
Ordering via WhatsApp is simple! When browsing any saree or your shopping bag, tap the "Order on WhatsApp" or "Enquire on WhatsApp" button. This automatically opens a prefilled message to our official WhatsApp number (+91 96742 08836) with the saree name, price, and your delivery preferences. Our boutique team will confirm availability, share close-up details if needed, and assist you with seamless payment and dispatch.
2. Are the photographs on the website real?
Yes. All product photographs displayed on our website are real photographs sourced directly from our Instagram boutique archive. We do not substitute real weaves with AI-generated illusions of sarees.
3. What does "Demonstration / Provisional Price" mean?
To give visitors a preview of our catalogue before the official live launch, starter demonstration prices (between ₹1,000–₹2,000) are presented. Every price is editable by the store owner in the admin dashboard and subject to confirmation by our boutique prior to payment.
4. Do the sarees come with an attached blouse piece?
Most of our sarees measure approximately 5.5 meters with an additional running 0.8 meter unstitched blouse piece included. Please check the individual specifications table on each product page or enquire on WhatsApp for exact cut dimensions.
5. How should I care for my silk and handloom sarees?
For handloom silks, Bishnupuri silks, and Pashmina weaves, dry cleaning is strongly recommended to preserve the metallic zari luster and natural fiber strength. Store your sarees wrapped in breathable cotton or muslin fabric away from direct humidity and sunlight. Always iron on the reverse side using low to medium heat.
6. How long does shipping take across India?
Once your order is confirmed via WhatsApp, packages are dispatched within 24 to 48 business hours via insured courier partners. Delivery typically takes 3 to 7 business days depending on your destination city and PIN code.
7. What is your returns and exchange policy?
We inspect every saree meticulously before dispatch. In the rare event of receiving a transit-damaged or defective piece, please notify us within 48 hours of delivery with an unboxing video on WhatsApp (+91 96742 08836), and we will arrange a replacement or refund.